WordPress website maintenance for corporate and personal projects and online stores
Professional technical support is a key factor in ensuring the smooth and secure operation of your website, and an important step toward the success of your online business. CreateWeb offers a full range of support services for corporate WordPress websites and WooCommerce online stores, tailored to the needs of small, medium, and large businesses, including plugin updates. Trust a team of experienced specialists who are ready to ensure your effective online presence and maintain your WordPress site.
/what youget with our WordPress website maintenance service
Our WordPress website maintenance service is designed to ensure that your company website or WooCommerce online store runs smoothly and securely.
24/7 monitoring
We monitor in real time the normal uninterrupted operation of your website and respond quickly to any problems.
Regular updates
We provide timely updates to WordPress themes, extensions and the system itself to ensure maximum security and functionality.
Backup copies
We create and maintain backups of your WordPress website so you can quickly restore data in the event of a loss.
Speed optimization
We test and optimize the loading speed of the site, which improves user experience and SEO results.
Security
We set up and maintain updated versions of WordPress plugins and implement various best practices to enhance site security, protecting it from hacker attacks and malware.
Technical solutions and support
We are available to resolve technical issues and provide expert advice, as well as to assist with any communication needs with your hosting provider.
/what isnot included in WordPress website support, but we can offer as an additional service
Although our package offerings cover the core aspects of maintaining your WordPress site, there are specific tasks that are not included but can be requested as additional services from the CreateWeb team or experts in the wellConnected ecosystem.
If you need any of these services, you can easily contact our WordPress website support team. Our goal is to offer a comprehensive range of solutions to support your business at every stage of its online growth.
Site design and redesign
If you need a complete redesign or new visual elements for your website, our experienced web designers can provide professional design services.
Development of custom functionalities
Specialized modules, complex integrations, and custom features for WordPress and WooCommerce sites that require programming are offered as additional projects.
SEO and marketing services
To increase your website's online visibility, you can take advantage of additional SEO, marketing strategies and campaigns provided by our partners at wellConnected.
Content creation
Professional creation of text content for your blog or products can be entrusted to CreateX copywriting experts.
Analyses and consultations
Specialized analytical services and consulting to improve business results through online presence optimization.
/subscriptionfor maintenance of your WordPress site
The best maintenance is that which happens regularly and prevents possible technical problems and their consequences in time. Our WordPress experts are at your service to provide just the right combination of maintenance measures that perfectly fit your needs and financial frameworks. Choose the right maintenance plan and send your request for a quote, and we will answer your questions and prepare a customized proposal.
All plans include
- Professional 24/7 daily monitoring with Uptime Robot
- Periodic updates of extensions (twice a month)
- Periodic updates on
- Periodic (twice a month) additional backups of the site
- Basic site security checks (once a month).
- Detailed technical report every two weeks.
* Text content and images are provided by the client, and we can help with these upon further request.
Basic
No hours included
- Reply to inquiries within 72 hours via email.
* For customers with minimal needs and limited budget.
Launch
1 hour per month for tasks outside the standard services.
- Security settings.
- Testing and monitoring website speed and optimizing plugins.
- Slow site help.
- Speed optimization (caching, image compression, minifying JS/CSS).
- Optimal PHP settings for performance.
- Assistance with WordPress main menus.
- Reply to inquiries within 48 hours via email.
* Small sites with basic maintenance needs.
In space
4 hours per month for tasks outside of standard services.
- Security settings.
- Testing and monitoring site speed.
- Slow site help.
- Speed optimization (caching, image compression, minifying JS/CSS).
- Optimal PHP settings for performance.
- Assistance with WordPress main menus.
- Email consultations to improve functionality.
- Up to 4 settings changes (global, theme or extensions) per month.
- Reply to inquiries within 48 hours via email.
* Medium active sites with a need for more flexibility.
Perform
8 hours per month for tasks outside of standard services.
- Security settings.
- Testing and monitoring site speed.
- Slow site help.
- Speed optimization (caching, image compression, minifying JS/CSS).
- Optimal PHP settings for performance.
- Assistance with WordPress main menus.
- Email consultations to improve functionality.
- Email and telephone consultations.
- Up to 6 setting changes (global, theme or extensions) per month.
- Reply to inquiries within 24 hours via email.
*Large or complex sites with intensive requirements.
/professionalWordPress website support from CreateWeb: The details that make the difference
Expert team
Our specialists have extensive experience with the WordPress platform for development и support corporate website or online store and understand all aspects of the system. They are on hand to ensure optimal performance at all times.
Customized solutions
Every WordPress site or WooCommerce store has its own specifics. We offer custom support tailored to your specific needs and goals.
Technological innovations
Our team applies the latest security practices and solutions to site maintenance to protect you from hacker attacks, viruses and malware.
Transparency and accountability
Receive regular reports on the work done and the results achieved, so you are always informed and confident in the value of your website maintenance service.
Your WordPress website is an important marketing asset and deserves the best care and attention
With CreateWeb as your partner and the professional support we provide, you'll be guaranteed smooth operation, high security and maximum efficiency.
/Frequently Asked Questions
What is the cost of WordPress website maintenance?
The price depends on the package you choose and your specific needs regarding WordPress website maintenance. We offer several different options that vary in the scope of services provided and the number of hours included for additional work. To receive a detailed quote, please contact us, and we’ll propose a solution that meets your requirements and fits your budget.
Does the service include WordPress version updates?
Yes, regular updates to the current version of WordPress are included, as well as any themes and extensions your site uses. This is important for security and optimal performance, as well as compatibility with new WordPress and WooCommerce features.
What security measures do you offer in technical support?
Our regular maintenance service includes many security measures such as Two-Factor Authentication, firewall setup, SSL, and automatic site backups. All of these measures are aimed at preventing hacker attacks and protecting your data.
What happens if my site encounters a problem outside of regular maintenance hours?
We offer 24/7 monitoring, so if your site encounters a problem outside of normal business hours, our team will be notified immediately and take the necessary action to fix the problem and restore site functionality as quickly as possible. You will be informed of the situation and how it has been resolved.
What is the difference between regular website maintenance and online store maintenance?
Maintaining WordPress sites requires regular updates of themes, extensions and CMS versions, as well as attention to security and loading speed. However, e-commerce store maintenance is more complex than that of a standard company or personal website because it involves additional tasks such as product management, payment system support and integrations, etc. We offer specialized support tailored to the needs of ecommerce sites to ensure that the site runs smoothly.