Professional technical support for your Shopify store
Are you a Shopify store owner and want to make sure your online business is running smoothly? CreateWeb's website maintenance service using this e-commerce platform is here to give you peace of mind and ensure that your online store will function the way you and your customers expect. Whether you need tracking updates or technical assistance with issues that arise, our experts are on hand.
/what youget with CreateWeb's Shopify store support service
The support we offer for your online store, built on the Shopify platform, includes all the necessary activities you need to ensure your website works perfectly and generates sales. Our web experts perform within the service:
Check for app updates
We regularly monitor for new versions of Shopify apps, as well as additional integrations you're using, to ensure your store runs smoothly after upgrades.
Test and optimizations for speed
We evaluate and optimize the loading speed of your Shopify store to ensure the best user experience - one of the keys to high conversions and success for your business in the eCommerce world.
Assistance with content changes or technical cases
If technical problems arise or content needs to be corrected, such as changing product and service descriptions, our specialists are ready to assist you quickly and efficiently.
/ non-standardsite maintenance activities
As part of the wellConnected ecosystem, we give you access to the expertise and experience of digital marketing professionals who can offer you SEO, Google and social media campaign management, TikTok presence, and other innovative solutions for your brand. If you need any design changes for your Shopify online store, our web designers are available and will create unique looks for your website.
/whysupport your Shopify store from CreateWeb
By choosing CreateWeb's services, you get:
Expert team
Our team is made up of experienced professionals in the creation and maintenance of a successful online store, who are familiar with all aspects of the Shopify platform and are aware of best practices in the field of online commerce.
A personalized approach
We understand that every store is unique, so we offer customized solutions to meet your specific needs.
24/7 monitoring
We've created a service that provides continuous support and monitoring to keep your business running without interruption.
Quick reactions
We rely on speed and efficiency to resolve issues so you don't waste valuable time and potential sales.
Competitive prices
You get high quality at an affordable price, making our service an extremely beneficial investment for your business.
/Shopify store maintenance price
What the package includes
- Theme updates without losing your customisations
- App review: unused, overpriced or leftover code
- Testing of checkout, payments and shipping
- Speed, broken links, domain and SPF/DMARC in a report every 2 weeks
- Content work: banners, promotions, products
Prices exclude VAT. For larger stores we prepare a custom quote.
Contact us today and let's get started taking care of your online store!
That way you can focus on what you do best - growing your business!
/ Frequently Asked Questions about Shopify Store Support
What are the prices for the maintenance service?
The Shopify maintenance package costs €129 per month excl. VAT and includes 3 hours of work. For larger stores we prepare a custom quote.
How often should Shopify online store maintenance be performed?
It depends on the activity in the store and the changes you make, but we recommend subscription maintenance with constant automated monitoring for outages and bi-weekly checks on core components like updates and speed.
How long does it take to fix problems?
Response and remediation times depend on the complexity of the case, but where it is within our remit, we aim to resolve within 24 to 48 hours.
Can I change my maintenance plan at any time?
Yes, you can change or upgrade your Shopify support plan depending on your business needs